{"id":1128,"date":"2026-06-26T05:19:18","date_gmt":"2026-06-26T05:19:18","guid":{"rendered":"https:\/\/elixirretail360.com\/blog\/?p=1128"},"modified":"2026-06-26T09:11:27","modified_gmt":"2026-06-26T09:11:27","slug":"ondc-for-kirana-retailers-india-guide","status":"publish","type":"post","link":"https:\/\/elixirretail360.com\/blog\/ondc-for-kirana-retailers-india-guide\/","title":{"rendered":"ONDC for Retailers What It Means for Your Kirana or Supermarket Store in India"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"1128\" class=\"elementor elementor-1128\">\n\t\t\t\t<div class=\"elementor-element elementor-element-546d6d72 e-con-full e-flex e-con e-parent\" data-id=\"546d6d72\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ebdc34b elementor-widget elementor-widget-html\" data-id=\"ebdc34b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script type=\"application\/ld+json\"> \r\n{ \r\n\r\n  \"@context\": \"https:\/\/schema.org\", \r\n\r\n  \"@type\": \"FAQPage\", \r\n\r\n  \"mainEntity\": [ \r\n\r\n    { \r\n\r\n      \"@type\": \"Question\", \r\n\r\n      \"name\": \"What is ONDC India?\", \r\n\r\n      \"acceptedAnswer\": { \r\n\r\n        \"@type\": \"Answer\", \r\n\r\n        \"text\": \"ONDC stands for Open Network for Digital Commerce. It is a government-backed initiative by DPIIT under the Ministry of Commerce that creates an open, interoperable network for digital commerce in India. It allows buyers and sellers on different apps to transact with each other, similar to how UPI works across different banking and payment apps.\" \r\n\r\n      } \r\n\r\n    }, \r\n\r\n    { \r\n\r\n      \"@type\": \"Question\", \r\n\r\n      \"name\": \"How can a kirana shop join ONDC?\", \r\n\r\n      \"acceptedAnswer\": { \r\n\r\n        \"@type\": \"Answer\", \r\n\r\n        \"text\": \"A kirana shop can join ONDC by registering with an approved Seller Network Participant (SNP) such as Paytm for Business, Mystore, eSamudaay, or Pincode by PhonePe. Sellers do not register directly with ONDC. The SNP handles onboarding, catalogue setup, and integration with the network.\" \r\n\r\n      } \r\n\r\n    }, \r\n\r\n    { \r\n\r\n      \"@type\": \"Question\", \r\n\r\n      \"name\": \"What documents are required for ONDC seller registration?\", \r\n\r\n      \"acceptedAnswer\": { \r\n\r\n        \"@type\": \"Answer\", \r\n\r\n        \"text\": \"Typically required documents include a GST certificate (GSTIN), PAN card, bank account details, business address proof, and an FSSAI license if selling packaged food products. Requirements may vary slightly across Seller Network Participants.\" \r\n\r\n      } \r\n\r\n    }, \r\n\r\n    { \r\n\r\n      \"@type\": \"Question\", \r\n\r\n      \"name\": \"Does ONDC support grocery delivery?\", \r\n\r\n      \"acceptedAnswer\": { \r\n\r\n        \"@type\": \"Answer\", \r\n\r\n        \"text\": \"Yes. Grocery and daily essentials are among the primary categories supported on ONDC. Kirana shops and supermarkets can list grocery products and carry out local delivery orders through the network.\" \r\n\r\n      } \r\n\r\n    }, \r\n\r\n    { \r\n\r\n      \"@type\": \"Question\", \r\n\r\n      \"name\": \"Is GST mandatory for ONDC sellers?\", \r\n\r\n      \"acceptedAnswer\": { \r\n\r\n        \"@type\": \"Answer\", \r\n\r\n        \"text\": \"Yes, GST registration is generally required for ONDC seller registration, especially for businesses above the GST turnover threshold. Having a valid GSTIN is strongly recommended before registering through a Seller Network Participant.\" \r\n\r\n      } \r\n\r\n    }, \r\n\r\n    { \r\n\r\n      \"@type\": \"Question\", \r\n\r\n      \"name\": \"Can supermarkets benefit from ONDC?\", \r\n\r\n      \"acceptedAnswer\": { \r\n\r\n        \"@type\": \"Answer\", \r\n\r\n        \"text\": \"Yes. Supermarkets can benefit from ONDC through wider digital reach, reduced marketplace dependency, and direct access to customers. With proper billing software and delivery operations, supermarkets can efficiently manage online orders through the network.\" \r\n\r\n      } \r\n\r\n    }, \r\n\r\n    { \r\n\r\n      \"@type\": \"Question\", \r\n\r\n      \"name\": \"Which billing software is useful for ONDC retailers?\", \r\n\r\n      \"acceptedAnswer\": { \r\n\r\n        \"@type\": \"Answer\", \r\n\r\n        \"text\": \"Retail billing software with real-time inventory management, GST-compliant invoicing, multi-channel order management, and integration capabilities is useful for ONDC retailers. It helps keep store inventory synchronized with online product catalogues.\" \r\n\r\n      } \r\n\r\n    }, \r\n\r\n    { \r\n\r\n      \"@type\": \"Question\", \r\n\r\n      \"name\": \"Is ONDC available in small towns and rural areas?\", \r\n\r\n      \"acceptedAnswer\": { \r\n\r\n        \"@type\": \"Answer\", \r\n\r\n        \"text\": \"Yes. ONDC is designed for nationwide coverage and supports last-mile delivery through logistics partners, including India Post. While adoption is growing, order volumes in tier-3 cities and rural areas may vary depending on local buyer demand.\" \r\n\r\n      } \r\n\r\n    } \r\n\r\n  ] \r\n\r\n}\r\n<\/script> \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b800fd elementor-widget elementor-widget-text-editor\" data-id=\"3b800fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #000000;\"><\/span><\/p>\n<p><span style=\"color: #000000;\">Blinkit delivers groceries in 10 minutes. Zepto promises the same. Swiggy Instamart is available in hundreds of cities. And your regular customers are starting to order online instead of walking into your store.<\/span><\/p>\n<p><span style=\"color: #000000;\">It&#8217;s a real challenge today for kirana shop owners and supermarket operators across India. The quick-commerce boom has changed how urban and even semi-urban customers buy groceries and daily essentials.<\/span><\/p>\n<p><span style=\"color: #000000;\">But here&#8217;s a fair question: Can your kirana store or supermarket compete in this digital-first retail environment?<\/span><\/p>\n<p><span style=\"color: #000000;\">The honest answer is &#8211; it depends. But there is a government-backed initiative that is giving independent retailers a fighting chance online. It&#8217;s called ONDC India, and if you haven&#8217;t heard of it yet, this guide will help you understand exactly what it is, how it works, and whether it makes sense for your business.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2abf5fb e-flex e-con-boxed e-con e-parent\" data-id=\"2abf5fb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4d70223 elementor-widget elementor-widget-text-editor\" data-id=\"4d70223\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><span style=\"color: #000000;\"><b>What is ONDC India?<\/b><\/span><\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c38f131 elementor-alert-info elementor-widget elementor-widget-alert\" data-id=\"c38f131\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"alert.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-alert\" role=\"alert\">\n\n\t\t\t\n\t\t\t\t\t\t<span class=\"elementor-alert-description\">ONDC (Open Network for Digital Commerce) is a government-backed initiative by DPIIT under the Ministry of Commerce, Government of India. It is an open, interoperable network that allows any buyer app and any seller app to connect - so sellers don't need to list on any specific platform to reach customers. <\/span>\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-10996ab elementor-widget elementor-widget-text-editor\" data-id=\"10996ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #000000;\">Think of it like the UPI of digital commerce. Just like UPI allows you to send money from a PhonePe account to a Google Pay account, ONDC allows a customer on one app to discover and buy from a seller registered on a completely different app &#8211; all on the same network.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b495ff0 e-flex e-con-boxed e-con e-parent\" data-id=\"b495ff0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-94c1ec9 elementor-widget elementor-widget-text-editor\" data-id=\"94c1ec9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><span style=\"color: #000000;\"><b><span class=\"TextRun SCXW151562349 BCX8\" lang=\"EN-IN\" xml:lang=\"EN-IN\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW151562349 BCX8\">What ONDC is NOT!<\/span><\/span><span class=\"EOP Selected SCXW151562349 BCX8\" data-ccp-props=\"{&quot;335559739&quot;:240}\">\u00a0<\/span> <\/b>\u00a0<\/span><\/h3>\n<ul>\n<li><span style=\"color: #000000;\">Before going further, it&#8217;s important to clarify what ONDC is not:<\/span><\/li>\n<li><span style=\"color: #000000;\">ONDC is not a shopping app like Amazon or Flipkart<\/span><\/li>\n<li><span style=\"color: #000000;\">ONDC is not a government marketplace you log in to<\/span><\/li>\n<li><span style=\"color: #000000;\">ONDC is not a delivery service managed by the government<\/span><\/li>\n<li><span style=\"color: #000000;\">ONDC is not exclusive to large businesses<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\">ONDC is a protocol &#8211; a set of shared rules that connects buyers and sellers across different apps and platforms. Your store joins through an approved Seller Network Participant (SNP), not through a government portal.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3de6ebc e-flex e-con-boxed e-con e-parent\" data-id=\"3de6ebc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cfe31ee elementor-widget elementor-widget-text-editor\" data-id=\"cfe31ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><span style=\"color: #000000;\"><b><span class=\"EOP Selected SCXW151562349 BCX8\" data-ccp-props=\"{&quot;335559739&quot;:240}\">Why Was ONDC Created?\u00a0<\/span><\/b><\/span><\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3d3ffd7 elementor-alert-info elementor-widget elementor-widget-alert\" data-id=\"3d3ffd7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"alert.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-alert\" role=\"alert\">\n\n\t\t\t\n\t\t\t\t\t\t<span class=\"elementor-alert-description\">ONDC was created to reduce India's dependence on a few large e-commerce marketplaces and give independent sellers, kirana shops, and small businesses a fair and affordable path to sell online. The goal is digital inclusion - ensuring that every Indian retailer, not just large brands, can reach customers digitally.<\/span>\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ccd7417 elementor-widget elementor-widget-text-editor\" data-id=\"ccd7417\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #000000;\">India&#8217;s digital commerce has been dominated by a handful of large platforms. Sellers on these platforms often face:<\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">High commission rates (sometimes 15-30%)<\/span><\/li>\n<li><span style=\"color: #000000;\">Limited control over pricing and visibility<\/span><\/li>\n<li><span style=\"color: #000000;\">Algorithm-based discovery that favours large sellers<\/span><\/li>\n<li><span style=\"color: #000000;\">Strict return policies and dispute processes<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\">ONDC was designed to break this dependency.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2f6ee94 e-flex e-con-boxed e-con e-parent\" data-id=\"2f6ee94\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c0d5927 elementor-widget elementor-widget-text-editor\" data-id=\"c0d5927\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 data-start=\"1884\" data-end=\"1918\"><span style=\"color: #000000;\"><span class=\"EOP Selected SCXW154249252 BCX8\" data-ccp-props=\"{&quot;335559739&quot;:160}\">Traditional Marketplace vs. ONDC<\/span><\/span><span style=\"color: #000000;\"><span class=\"EOP SCXW138901249 BCX8\" data-ccp-props=\"{&quot;335559738&quot;:80,&quot;335559739&quot;:120}\">\u00a0<\/span><\/span><\/h2>\n<table class=\"billing-pos-comparison\" style=\"font-weight: 400;\" data-tablestyle=\"MsoNormalTable\" data-tablelook=\"0\" aria-rowcount=\"7\">\n<thead>\n<tr>\n<th><span style=\"color: #000000;\">Feature<\/span><\/th>\n<th><span style=\"color: #000000;\"><span class=\"TextRun SCXW230688672 BCX8\" lang=\"EN-IN\" xml:lang=\"EN-IN\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW230688672 BCX8\">Traditional Marketplace<\/span><\/span><span class=\"EOP Selected SCXW230688672 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/span><\/th>\n<th><span style=\"color: #000000;\">ONDC<\/span><\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr aria-rowindex=\"2\">\n<td data-celllook=\"69905\">\n<p>Who controls discovery?<\/p>\n<\/td>\n<td data-celllook=\"69905\">\n<p><span style=\"color: #000000;\">The platform&#8217;s algorithm<\/span><\/p>\n<\/td>\n<td data-celllook=\"69905\">\n<p>Open &#8211; any buyer app can show your products<\/p>\n<\/td>\n<\/tr>\n<tr aria-rowindex=\"3\">\n<td data-celllook=\"69905\">\n<p>Commission fees<\/p>\n<\/td>\n<td data-celllook=\"69905\">\n<p><span style=\"color: #000000;\">High (15-30% typically)<\/span><\/p>\n<\/td>\n<td data-celllook=\"69905\">\n<p><span class=\"EOP Selected SCXW59872315 BCX8\" data-ccp-props=\"{}\">Lower, varies by network participant <\/span><\/p>\n<\/td>\n<\/tr>\n<tr aria-rowindex=\"4\">\n<td data-celllook=\"69905\">\n<p>Seller lock-in<\/p>\n<\/td>\n<td data-celllook=\"69905\">\n<p><span class=\"EOP Selected SCXW68987 BCX8\" style=\"color: #000000;\" data-ccp-props=\"{}\">Yes &#8211; your store exists on that platform only<\/span><span style=\"color: #000000;\"><span class=\"EOP Selected SCXW68987 BCX8\" data-ccp-props=\"{}\"><br \/><\/span><\/span><\/p>\n<\/td>\n<td data-celllook=\"69905\">\n<p>No &#8211; one registration reaches multiple buyer apps<\/p>\n<\/td>\n<\/tr>\n<tr aria-rowindex=\"5\">\n<td data-celllook=\"69905\">\n<p>Who owns customer data?<\/p>\n<\/td>\n<td data-celllook=\"69905\">\n<p><span style=\"color: #000000;\">The platform<\/span><\/p>\n<\/td>\n<td data-celllook=\"69905\">\n<p>More control stays with the seller<\/p>\n<\/td>\n<\/tr>\n<tr aria-rowindex=\"6\">\n<td data-celllook=\"69905\">\n<p>Entry barriers<\/p>\n<\/td>\n<td data-celllook=\"69905\">\n<p><span style=\"color: #000000;\">Moderate to high<\/span><\/p>\n<\/td>\n<td data-celllook=\"69905\">\n<p>Designed to be more accessible<\/p>\n<\/td>\n<\/tr>\n<tr aria-rowindex=\"7\">\n<td data-celllook=\"69905\">\n<p>Small seller visibility<\/p>\n<\/td>\n<td data-celllook=\"69905\">\n<p><span style=\"color: #000000;\"><span class=\"EOP Selected SCXW34663180 BCX8\" data-ccp-props=\"{}\">Limited &#8211; large sellers often dominate <br \/><\/span><\/span><\/p>\n<\/td>\n<td data-celllook=\"69905\">\n<p>Built to level it<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p data-start=\"2087\" data-end=\"2114\">\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-49c12f9 e-flex e-con-boxed e-con e-parent\" data-id=\"49c12f9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-638040a elementor-widget elementor-widget-text-editor\" data-id=\"638040a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><span style=\"color: #000000;\">How ONDC Works for a Kirana Shop<\/span><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-986e711 elementor-alert-info elementor-widget elementor-widget-alert\" data-id=\"986e711\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"alert.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-alert\" role=\"alert\">\n\n\t\t\t\n\t\t\t\t\t\t<span class=\"elementor-alert-description\">On ONDC, your kirana shop or supermarket registers through an approved Seller Network Participant. Your products are then visible to customers using any buyer app connected to the ONDC network. When a customer places an order, it is routed to you, and delivery can be arranged through logistics partners on the same network. <\/span>\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a6f867d elementor-widget elementor-widget-text-editor\" data-id=\"a6f867d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #000000;\"><b>Here&#8217;s\u00a0the full workflow in simple steps:<\/b>\u00a0<\/span><\/p>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"%1.\" data-font=\"\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span style=\"color: #000000;\"><b>Step 1\u00a0&#8211;\u00a0Seller Registration:\u00a0<\/b>Sign up through an approved ONDC Seller Network Participant (SNP)\u00a0&#8211;\u00a0such as Paytm,\u00a0Mystore,\u00a0eSamudaay, or other registered partners. This is your entry point into the ONDC network.\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"%1.\" data-font=\"\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span style=\"color: #000000;\"><b>Step 2\u00a0&#8211;\u00a0Product Listing:\u00a0<\/b>Your products, along with pricing, descriptions, and stock availability, are listed on the network through your SNP&#8217;s interface or\u00a0<span style=\"text-decoration: underline; color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/elixirretail360.com\/supermarket-billing-software\"><b>integrated billing software for retail shop management<\/b><\/a><\/span>.\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"%1.\" data-font=\"\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span style=\"color: #000000;\"><b>Step 3\u00a0&#8211;\u00a0Order Discovery:\u00a0<\/b>Customers using ONDC-enabled buyer apps can search for and discover your products. They\u00a0don&#8217;t\u00a0need to be on the same app\u00a0you&#8217;re\u00a0on.\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"%1.\" data-font=\"\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span style=\"color: #000000;\"><b>Step 4\u00a0&#8211;\u00a0Order Confirmation:\u00a0<\/b>When a customer places an order, you receive a notification through your seller app or integrated system. You confirm availability and begin processing.\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"%1.\" data-font=\"\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"5\" data-aria-level=\"1\"><span style=\"color: #000000;\"><b>Step 5\u00a0&#8211;\u00a0Delivery:\u00a0<\/b>You can use your own delivery staff, a third-party\u00a0logistics\u00a0provider registered on the ONDC network, or,\u00a0in some areas, India Post&#8217;s delivery services.\u00a0<\/span><\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1ec2eff e-flex e-con-boxed e-con e-parent\" data-id=\"1ec2eff\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aaa320a elementor-widget elementor-widget-text-editor\" data-id=\"aaa320a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><span class=\"TextRun SCXW220621434 BCX8\" lang=\"EN-IN\" style=\"color: #000000;\" xml:lang=\"EN-IN\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW220621434 BCX8\" data-ccp-parastyle=\"heading 2\">ONDC Seller Registration Process<\/span><\/span><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-73ce2e0 elementor-alert-info elementor-widget elementor-widget-alert\" data-id=\"73ce2e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"alert.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-alert\" role=\"alert\">\n\n\t\t\t\n\t\t\t\t\t\t<span class=\"elementor-alert-description\">Any Indian business - including kirana shops and supermarkets - with a valid GST registration can register as an ONDC seller through an approved Seller Network Participant. The process does not require technical expertise and can often be completed in a few days.<\/span>\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0831d78 elementor-widget elementor-widget-text-editor\" data-id=\"0831d78\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><span style=\"color: #000000;\">Eligibility<\/span><\/h3>\n<ul>\n<li><span style=\"color: #000000;\">Any Indian individual, proprietor, partnership, or company<\/span><\/li>\n<li><span style=\"color: #000000;\">Must have a valid business<\/span><\/li>\n<li><span style=\"color: #000000;\">GST registration is required for most sellers<\/span><\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-50d9cbf e-flex e-con-boxed e-con e-parent\" data-id=\"50d9cbf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c9a2cd6 elementor-widget elementor-widget-text-editor\" data-id=\"c9a2cd6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 aria-level=\"2\"><span style=\"color: #000000;\"><span class=\"EOP Selected SCXW22935966 BCX8\" data-ccp-props=\"{&quot;335559738&quot;:280,&quot;335559739&quot;:160}\">Documents Typically Required for ONDC Seller Registration <br \/><\/span> <\/span><\/h3>\n<table class=\"billing-pos-comparison\" data-tablestyle=\"MsoNormalTable\" data-tablelook=\"0\" aria-rowcount=\"10\">\n<thead>\n<tr aria-rowindex=\"1\">\n<th>Document<\/th>\n<th>Details<\/th>\n<\/tr>\n<\/thead>\n<thead>\n<tr aria-rowindex=\"2\">\n<td data-celllook=\"69905\">\n<p><span style=\"color: #000000;\"><span class=\"EOP Selected SCXW189862534 BCX8\" data-ccp-props=\"{}\">GST Certificate <br \/><\/span> <\/span><\/p>\n<\/td>\n<td data-celllook=\"69905\">\n<p><span style=\"color: #000000;\">Valid GSTIN number <\/span><\/p>\n<\/td>\n<\/tr>\n<tr aria-rowindex=\"3\">\n<td data-celllook=\"69905\">\n<p><span style=\"color: #000000;\">PAN Card<\/span><\/p>\n<\/td>\n<td data-celllook=\"69905\">\n<p><span style=\"color: #000000;\"><span class=\"EOP Selected SCXW185153984 BCX8\" data-ccp-props=\"{}\">Of the business or proprietor <\/span><\/span><\/p>\n<\/td>\n<\/tr>\n<tr aria-rowindex=\"4\">\n<td data-celllook=\"69905\">\n<p><span style=\"color: #000000;\">Bank Account Details<\/span><\/p>\n<\/td>\n<td data-celllook=\"69905\">\n<p><span style=\"color: #000000;\">Active current or savings account<\/span><\/p>\n<\/td>\n<\/tr>\n<tr aria-rowindex=\"5\">\n<td data-celllook=\"69905\">\n<p><span style=\"color: #000000;\">Business Address Proof<\/span><\/p>\n<\/td>\n<td data-celllook=\"69905\">\n<p><span style=\"color: #000000;\">Utility bill, rental agreement, or ownership document<\/span><\/p>\n<\/td>\n<\/tr>\n<tr aria-rowindex=\"6\">\n<td data-celllook=\"69905\">\n<p><span style=\"color: #000000;\"><span class=\"EOP Selected SCXW251554131 BCX8\" data-ccp-props=\"{}\">Product\/Category Details <\/span><\/span><\/p>\n<\/td>\n<td data-celllook=\"69905\">\n<p><span style=\"color: #000000;\"><span class=\"EOP Selected SCXW87290066 BCX8\" data-ccp-props=\"{}\">The categories you intend to sell <\/span> <\/span><\/p>\n<\/td>\n<\/tr>\n<tr aria-rowindex=\"7\">\n<td data-celllook=\"69905\">\n<p><span style=\"color: #000000;\"><span class=\"EOP Selected SCXW265136147 BCX8\" data-ccp-props=\"{}\">FSSAI License <\/span><\/span><\/p>\n<\/td>\n<td data-celllook=\"69905\">\n<p><span style=\"color: #000000;\">Required if selling packaged food products<\/span><\/p>\n<\/td>\n<\/tr>\n<\/thead>\n<\/table>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-91077ee e-flex e-con-boxed e-con e-parent\" data-id=\"91077ee\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-089e475 elementor-widget elementor-widget-text-editor\" data-id=\"089e475\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><span style=\"color: #000000;\"><b>ONDC Seller Registration Partners <\/b>\u00a0<\/span><\/h3>\n<p><span style=\"color: #000000;\">You do not register with ONDC directly. You register through an approved Seller Network Participant (SNP). Some known SNPs include: \u00a0<\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">Paytm for Business<\/span><\/li>\n<li><span style=\"color: #000000;\">Mystore<\/span><\/li>\n<li><span style=\"color: #000000;\">eSamudaay<\/span><\/li>\n<li><span style=\"color: #000000;\">Pincode (by PhonePe)<\/span><\/li>\n<li><span style=\"color: #000000;\">Several state-level and sector-specific onboarding partners<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\"><strong>Note:<\/strong> Always verify the current list of approved SNPs at the official ONDC website (ondc.org) as the ecosystem is evolving. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5a46df2 e-flex e-con-boxed e-con e-parent\" data-id=\"5a46df2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-97eef8e elementor-widget elementor-widget-text-editor\" data-id=\"97eef8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><span style=\"color: #000000;\"><b><span class=\"TextRun SCXW204496376 BCX8\" lang=\"EN-IN\" xml:lang=\"EN-IN\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW204496376 BCX8\" data-ccp-parastyle=\"heading 2\">Benefits of ONDC for Kirana and Supermarket Owners<\/span><\/span><span class=\"EOP Selected SCXW204496376 BCX8\" data-ccp-props=\"{&quot;335559738&quot;:320,&quot;335559739&quot;:160}\">\u00a0<\/span>\u00a0<\/b><\/span><\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-54732e7 elementor-alert-info elementor-widget elementor-widget-alert\" data-id=\"54732e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"alert.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-alert\" role=\"alert\">\n\n\t\t\t\n\t\t\t\t\t\t<span class=\"elementor-alert-description\">ONDC gives kirana shops and supermarkets the ability to sell online without relying on a single large platform. Key benefits include wider customer reach, lower dependency on marketplace algorithms, and more control over your pricing and business operations.<\/span>\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-79a8b60 elementor-widget elementor-widget-text-editor\" data-id=\"79a8b60\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p aria-level=\"3\"><span style=\"color: #000000;\"><b>More Online Visibility<\/b>\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\">When you join ONDC, your products become discoverable across multiple buyer apps simultaneously. A customer using any ONDC-connected app can find your store\u00a0&#8211;\u00a0without you needing a separate presence on each platform.\u00a0<\/span><\/p>\n<p aria-level=\"3\"><span style=\"color: #000000;\"><b>Wider Customer Reach<\/b>\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\">A small grocery store in Pune or a supermarket in Coimbatore can now receive orders from customers in their locality who prefer online shopping but want to support local businesses. ONDC is designed to enable hyperlocal commerce.\u00a0<\/span><\/p>\n<p aria-level=\"3\"><span style=\"color: #000000;\"><b>Reduced Marketplace Dependency<\/b>\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\">If\u00a0you&#8217;re\u00a0currently selling on a large e-commerce platform, you know how much commission\u00a0you&#8217;re\u00a0paying. ONDC is designed with lower and more transparent fee structures through SNPs\u00a0-reducing the cut taken from each order.\u00a0<\/span><\/p>\n<p aria-level=\"3\"><span style=\"color: #000000;\"><b>Better Business Control<\/b>\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\">On traditional marketplaces, you have limited say in how your products are displayed or priced. On ONDC, you\u00a0retain\u00a0more control over your\u00a0catalog, pricing, and customer interaction.\u00a0<\/span><\/p>\n<p aria-level=\"3\"><span style=\"color: #000000;\"><b>Potential Cost Benefits<\/b>\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\">While ONDC\u00a0isn&#8217;t\u00a0free, the structure is\u00a0generally designed\u00a0to be more affordable than traditional marketplace commissions\u00a0&#8211;\u00a0especially for small and medium retailers.\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c263a18 elementor-alert-success elementor-widget elementor-widget-alert\" data-id=\"c263a18\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"alert.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-alert\" role=\"alert\">\n\n\t\t\t\t\t\t<span class=\"elementor-alert-title\">Practical Example<\/span>\n\t\t\t\n\t\t\t\t\t\t<span class=\"elementor-alert-description\"> A kirana shop in Nagpur that used to pay 18-22% commission on grocery deliveries through a quick-commerce app might pay significantly less per order through ONDC-connected apps - while retaining their existing customer relationships. <\/span>\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f18a8b2 e-flex e-con-boxed e-con e-parent\" data-id=\"f18a8b2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8b1d65a elementor-widget elementor-widget-text-editor\" data-id=\"8b1d65a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p aria-level=\"3\"><span style=\"color: #000000;\"><b>The ONDC food delivery ecosystem includes:<\/b>\u00a0<\/span><\/p>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\u2022\" data-font=\"\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u2022&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"17\" data-aria-level=\"1\"><span style=\"color: #000000;\">Grocery and daily essentials\u00a0-The category most relevant to\u00a0kirana\u00a0shops and supermarkets\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\u2022\" data-font=\"\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u2022&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"18\" data-aria-level=\"1\"><span style=\"color: #000000;\">Fresh produce and perishables\u00a0&#8211;\u00a0Being handled through specialized seller participants\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\u2022\" data-font=\"\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u2022&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"19\" data-aria-level=\"1\"><span style=\"color: #000000;\">Ready-to-eat and restaurant food\u00a0&#8211;\u00a0Restaurants and cloud kitchens can also join\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\" data-contrast=\"auto\">For grocery retailers, the hyperlocal delivery model is the most practical entry point. You\u00a0fulfil\u00a0orders for customers within a defined delivery radius\u00a0&#8211;\u00a0like\u00a0how quick-commerce works, but with you\u00a0retaining\u00a0more margin and control.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-73f6cec e-flex e-con-boxed e-con e-parent\" data-id=\"73f6cec\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-09f1840 elementor-widget elementor-widget-text-editor\" data-id=\"09f1840\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p aria-level=\"3\"><span style=\"color: #000000;\"><b>ONDC&#8217;s food delivery opportunity is particularly relevant for:<\/b>\u00a0<\/span><\/p>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\u2022\" data-font=\"\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u2022&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"20\" data-aria-level=\"1\"><span style=\"color: #000000;\">Supermarkets and grocery chains with existing delivery staff\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\u2022\" data-font=\"\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u2022&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"21\" data-aria-level=\"1\"><span style=\"color: #000000;\">Kirana shops near residential areas with loyal customer bases\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\u2022\" data-font=\"\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u2022&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"22\" data-aria-level=\"1\"><span style=\"color: #000000;\">Stores that already have WhatsApp ordering in place and want a structured digital channel<\/span><span style=\"color: #000000;\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\">This is significant for:<\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">Rural retailers looking to reach customers beyond their town<\/span><\/li>\n<li><span style=\"color: #000000;\">Sellers in tier-2 and tier-3 cities where private courier density is lower<\/span><\/li>\n<li><span style=\"color: #000000;\">Categories like packaged groceries, FMCG products, and non-perishables that can tolerate standard delivery timelines<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\">India Post&#8217;s ONDC integration means that a general store in a small town in Rajasthan or a grocery supplier in rural Maharashtra now has a government-backed logistics option to carry out online orders.<\/span><\/p>\n<p><span style=\"color: #000000;\">While India Post may not be suitable for fresh grocery or same-day delivery, it is a meaningful addition for retailers selling packaged products to a wider geographic market.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-923edf1 e-flex e-con-boxed e-con e-parent\" data-id=\"923edf1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ffda256 elementor-widget elementor-widget-heading\" data-id=\"ffda256\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Challenges Retailers Should Know Before Joining ONDC <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c71d2d5 elementor-alert-info elementor-widget elementor-widget-alert\" data-id=\"c71d2d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"alert.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-alert\" role=\"alert\">\n\n\t\t\t\n\t\t\t\t\t\t<span class=\"elementor-alert-description\">While ONDC offers genuine opportunities, retailers should be prepared for real operational challenges - including the need to manage digital catalogues, handle online orders efficiently, coordinate delivery, and meet customer expectations for speed and accuracy.<\/span>\n\t\t\t\n\t\t\t\t\t\t<button type=\"button\" class=\"elementor-alert-dismiss\" aria-label=\"Dismiss this alert.\">\n\t\t\t\t\t\t\t\t\t<span aria-hidden=\"true\">&times;<\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-995407c elementor-widget elementor-widget-text-editor\" data-id=\"995407c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #000000;\">J<\/span><span style=\"color: #000000;\">oining ONDC is not a plug-and-play shortcut to online sales.\u00a0Here&#8217;s\u00a0what to realistically expect:<\/span><span style=\"color: #000000;\">\u00a0<\/span><\/p>\n<p aria-level=\"3\"><span style=\"color: #000000;\"><b>1. Inventory Management Becomes Critical<\/b>\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\">When you go online, your physical inventory must match your digital listing. If a product shows as available on ONDC but\u00a0you&#8217;re\u00a0out of stock,\u00a0you&#8217;ll\u00a0face order cancellations and negative reviews. Real-time inventory tracking is essential.\u00a0<\/span><\/p>\n<p aria-level=\"3\"><span style=\"color: #000000;\"><b>2. Product Catalogue\u00a0Management<\/b>\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\">Setting up and\u00a0maintaining\u00a0a digital\u00a0catalogue\u00a0&#8211;\u00a0with\u00a0accurate\u00a0product names, images, descriptions, weights, and prices, takes time. For a store with 500+ SKUs, this is a significant\u00a0initial\u00a0effort.\u00a0<\/span><\/p>\n<p aria-level=\"3\"><span style=\"color: #000000;\"><b>3. Delivery Operations<\/b>\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\">You need a reliable delivery model. Some stores use their own delivery boys; others depend on third-party\u00a0logistics. Either way, you need a system. ONDC\u00a0doesn&#8217;t\u00a0automatically provide last-mile delivery.\u00a0<\/span><\/p>\n<p aria-level=\"3\"><span style=\"color: #000000;\"><b>4. Customer Expectations<\/b>\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\">Online customers expect order confirmation quickly,\u00a0accurate\u00a0ETAs, and prompt customer support.\u00a0Managing this alongside your physical store operations requires planning.\u00a0<\/span><\/p>\n<p aria-level=\"3\"><span style=\"color: #000000;\"><b>5. Competition<\/b>\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\" data-contrast=\"auto\">Other retailers in your area may also be on ONDC. Your pricing, product range, and delivery speed will\u00a0determine\u00a0whether customers choose you. Simply being on the network\u00a0isn&#8217;t\u00a0enough.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2261995 e-flex e-con-boxed e-con e-parent\" data-id=\"2261995\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e9f6a98 elementor-widget elementor-widget-heading\" data-id=\"e9f6a98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Why Billing Software Becomes Important for ONDC Success <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a879164 elementor-alert-info elementor-widget elementor-widget-alert\" data-id=\"a879164\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"alert.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-alert\" role=\"alert\">\n\n\t\t\t\n\t\t\t\t\t\t<span class=\"elementor-alert-description\">For retailers joining ONDC, a reliable billing software for retail shop management becomes essential. It helps synchronize inventory between your physical store and online channel, generate GST-compliant invoices automatically, and manage orders from multiple sources without manual errors. <\/span>\n\t\t\t\n\t\t\t\t\t\t<button type=\"button\" class=\"elementor-alert-dismiss\" aria-label=\"Dismiss this alert.\">\n\t\t\t\t\t\t\t\t\t<span aria-hidden=\"true\">&times;<\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7cce03e elementor-widget elementor-widget-text-editor\" data-id=\"7cce03e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<table class=\"billing-pos-comparison\" style=\"font-weight: 400;\" data-tablestyle=\"MsoNormalTable\" data-tablelook=\"0\" aria-rowcount=\"7\">\n<thead>\n<tr>\n<th><span style=\"color: #000000;\">Operational Need<\/span><\/th>\n<th><span style=\"color: #000000;\"><span class=\"EOP Selected SCXW230688672 BCX8\" data-ccp-props=\"{}\">Without Billing Software <\/span><\/span><\/th>\n<th><span style=\"color: #000000;\">With Billing Software<\/span><\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr aria-rowindex=\"2\">\n<td data-celllook=\"69905\">\n<p>Inventory sync<\/p>\n<\/td>\n<td data-celllook=\"69905\">\n<p>Manual, high risk of errors<\/p>\n<\/td>\n<td data-celllook=\"69905\">\n<p>Automatic &#8211; real-time or near-real-time<\/p>\n<\/td>\n<\/tr>\n<tr aria-rowindex=\"3\">\n<td data-celllook=\"69905\">\n<p>GST invoicing<\/p>\n<\/td>\n<td data-celllook=\"69905\">\n<p>Manual calculation, prone to errors<\/p>\n<\/td>\n<td data-celllook=\"69905\">\n<p>Auto-generated, GST-compliant bills<\/p>\n<\/td>\n<\/tr>\n<tr aria-rowindex=\"4\">\n<td data-celllook=\"69905\">\n<p>Order processing<\/p>\n<\/td>\n<td data-celllook=\"69905\">\n<p><span style=\"color: #000000;\"><span class=\"EOP Selected SCXW68987 BCX8\" data-ccp-props=\"{}\">Handled separately per channel<\/span><\/span><\/p>\n<\/td>\n<td data-celllook=\"69905\">\n<p>Unified view across offline and online<\/p>\n<\/td>\n<\/tr>\n<tr aria-rowindex=\"5\">\n<td data-celllook=\"69905\">\n<p>Customer records<\/p>\n<\/td>\n<td data-celllook=\"69905\">\n<p>Scattered or not maintained<\/p>\n<\/td>\n<td data-celllook=\"69905\">\n<p>Centralized, accessible<\/p>\n<\/td>\n<\/tr>\n<tr aria-rowindex=\"6\">\n<td data-celllook=\"69905\">\n<p>Omnichannel selling<\/p>\n<\/td>\n<td data-celllook=\"69905\">\n<p>Difficult to manage<\/p>\n<\/td>\n<td data-celllook=\"69905\">\n<p>Streamlined under one system<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-85e8dc2 elementor-widget elementor-widget-text-editor\" data-id=\"85e8dc2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #000000;\"><span style=\"text-decoration: underline;\"><a style=\"color: #000000;\" href=\"https:\/\/elixirretail360.com\/contact-us\"><b><span style=\"color: #3366ff; text-decoration: underline;\">Modern billing software for retail shops<\/span><\/b><\/a><\/span>,\u00a0especially those designed for the Indian market,\u00a0can integrate with ONDC seller platforms to ensure your\u00a0catalogue\u00a0stays current, your stock levels are\u00a0accurate, and your invoicing is always compliant.\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\" data-contrast=\"auto\">Retailers who invest in the right billing and inventory software before or\u00a0immediately\u00a0after joining ONDC tend to manage the transition more smoothly than those who\u00a0attempt\u00a0to run everything on paper or in spreadsheets.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-88ea563 e-flex e-con-boxed e-con e-parent\" data-id=\"88ea563\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2de659f elementor-widget elementor-widget-heading\" data-id=\"2de659f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Is ONDC Right for Your Retail Business? <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f9db375 elementor-alert-info elementor-widget elementor-widget-alert\" data-id=\"f9db375\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"alert.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-alert\" role=\"alert\">\n\n\t\t\t\n\t\t\t\t\t\t<span class=\"elementor-alert-description\">Whether ONDC makes sense for your store depends on your current digital readiness, inventory size, delivery capability, and the online demand in your area. It is a genuine opportunity - but not the right fit for every retailer at every stage. <\/span>\n\t\t\t\n\t\t\t\t\t\t<button type=\"button\" class=\"elementor-alert-dismiss\" aria-label=\"Dismiss this alert.\">\n\t\t\t\t\t\t\t\t\t<span aria-hidden=\"true\">&times;<\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-07346bb elementor-widget elementor-widget-text-editor\" data-id=\"07346bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<table class=\"billing-pos-comparison\" style=\"font-weight: 400;\" data-tablestyle=\"MsoNormalTable\" data-tablelook=\"0\" aria-rowcount=\"7\">\n<thead>\n<tr>\n<th><span style=\"color: #000000;\">Business Type<\/span><\/th>\n<th><span style=\"color: #000000;\">Should Join ONDC?<\/span><\/th>\n<th><span style=\"color: #000000;\">Why<\/span><\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr aria-rowindex=\"2\">\n<td data-celllook=\"69905\">\n<p>Small Kirana Shop (under 200 SKUs)<\/p>\n<\/td>\n<td data-celllook=\"69905\">\n<p><span style=\"color: #000000;\">Yes, with preparation<\/span><\/p>\n<\/td>\n<td data-celllook=\"69905\">\n<p>Low catalogue complexity; serves local demand; can start small with a limited product range <\/p>\n<\/td>\n<\/tr>\n<tr aria-rowindex=\"3\">\n<td data-celllook=\"69905\">\n<p>Small Kirana Shop (under 200 SKUs)<\/p>\n<\/td>\n<td data-celllook=\"69905\">\n<p><span style=\"color: #000000;\">Yes<\/span><\/p>\n<\/td>\n<td data-celllook=\"69905\">\n<p>Good balance of scale and manageability; can benefit from hyperlocal delivery orders<\/p>\n<\/td>\n<\/tr>\n<tr aria-rowindex=\"4\">\n<td data-celllook=\"69905\">\n<p>Supermarket (500+ SKUs)<\/p>\n<\/td>\n<td data-celllook=\"69905\">\n<p><span style=\"color: #000000;\">Yes &#8211; prioritize it<\/span><\/p>\n<\/td>\n<td data-celllook=\"69905\">\n<p>High catalogue depth is an advantage; operational readiness is critical <\/p>\n<\/td>\n<\/tr>\n<tr aria-rowindex=\"5\">\n<td data-celllook=\"69905\">\n<p>Grocery \/ FMCG Distribution Chain<\/p>\n<\/td>\n<td data-celllook=\"69905\">\n<p><span style=\"color: #000000;\">Strongly yes<\/span> <\/p>\n<\/td>\n<td data-celllook=\"69905\">\n<p>Can reach multiple buyer apps without separate platform listings <\/p>\n<\/td>\n<\/tr>\n<tr aria-rowindex=\"6\">\n<td data-celllook=\"69905\">\n<p>Specialty Retail Store (non-grocery) <\/p>\n<\/td>\n<td data-celllook=\"69905\">\n<p><span style=\"color: #000000;\">Evaluate case by case<\/span> <\/p>\n<\/td>\n<td data-celllook=\"69905\">\n<p>Depends on category demand on ONDC buyer apps <\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2ebc8c4 e-flex e-con-boxed e-con e-parent\" data-id=\"2ebc8c4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-18c6480 elementor-widget elementor-widget-heading\" data-id=\"18c6480\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Future of ONDC in India<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-52100cc elementor-alert-info elementor-widget elementor-widget-alert\" data-id=\"52100cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"alert.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-alert\" role=\"alert\">\n\n\t\t\t\n\t\t\t\t\t\t<span class=\"elementor-alert-description\">ONDC is expected to expand significantly over the next few years, with government support for deeper integrations across logistics, financial services, and retail categories. India's rapid growth in digital commerce adoption makes ONDC a long-term strategic consideration for any retailer considering online sales. <\/span>\n\t\t\t\n\t\t\t\t\t\t<button type=\"button\" class=\"elementor-alert-dismiss\" aria-label=\"Dismiss this alert.\">\n\t\t\t\t\t\t\t\t\t<span aria-hidden=\"true\">&times;<\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c597d24 elementor-widget elementor-widget-text-editor\" data-id=\"c597d24\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p aria-level=\"3\"><span style=\"color: #000000;\"><b>Key trends shaping the future of ONDC:<\/b>\u00a0<\/span><\/p>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\u2022\" data-font=\"\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u2022&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"26\" data-aria-level=\"1\"><span style=\"color: #000000;\">Government push for digital inclusion\u00a0&#8211;\u00a0ONDC is a policy priority with continued funding and regulatory backing\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\u2022\" data-font=\"\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u2022&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"27\" data-aria-level=\"1\"><span style=\"color: #000000;\">Growing buyer app ecosystem\u00a0&#8211;\u00a0As more consumer apps integrate ONDC, the buyer base available to your store will grow automatically\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\u2022\" data-font=\"\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u2022&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"28\" data-aria-level=\"1\"><span style=\"color: #000000;\">Hyperlocal commerce expansion\u00a0&#8211;\u00a0Tier-2 and tier-3 cities are the next frontier; ONDC&#8217;s model is well-suited for local retail\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\u2022\" data-font=\"\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u2022&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"29\" data-aria-level=\"1\"><span style=\"color: #000000;\">Integration with financial services\u00a0&#8211;\u00a0ONDC plans to eventually integrate credit and insurance for retailers\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\u2022\" data-font=\"\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u2022&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"30\" data-aria-level=\"1\"><span style=\"color: #000000;\">Omnichannel retail as the standard\u00a0-The line between physical and digital retail is blurring rapidly\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\">For\u00a0kirana\u00a0store owners and supermarkets, the message is clear: digital commerce is not going away. The question is which path into digital commerce fits your business. ONDC is one of the most accessible and retailer-friendly options available in India right now.\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e80fca elementor-widget elementor-widget-text-editor\" data-id=\"2e80fca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 aria-level=\"2\"><span style=\"color: #000000;\"><b>Conclusion<\/b>\u00a0<\/span><\/h3>\n<p><span style=\"color: #000000;\">ONDC is a genuine opportunity for Indian retailers\u00a0&#8211;\u00a0from the smallest\u00a0kirana\u00a0shop to mid-size supermarkets\u00a0&#8211;\u00a0to\u00a0participate\u00a0in digital commerce without surrendering margins or customer relationships to large platforms.\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\">But\u00a0it&#8217;s\u00a0important to be realistic. ONDC is not a guaranteed growth engine. Simply registering on the network will not automatically bring you customers. What it gives you is access\u00a0&#8211;\u00a0access to a growing digital buyer base, a more level playing field, and the infrastructure to compete online on your own terms.\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\">To make the most of that access, you need:\u00a0<\/span><\/p>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\u2022\" data-font=\"\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u2022&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"31\" data-aria-level=\"1\"><span style=\"color: #000000;\">Accurate, up-to-date digital product\u00a0catalogue\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\u2022\" data-font=\"\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u2022&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"32\" data-aria-level=\"1\"><span style=\"color: #000000;\">Reliable delivery capability\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\u2022\" data-font=\"\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u2022&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"33\" data-aria-level=\"1\"><span style=\"color: #000000;\">Good billing and inventory software to manage both offline and online sales\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\u2022\" data-font=\"\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u2022&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"34\" data-aria-level=\"1\"><span style=\"color: #000000;\">Willingness to respond promptly to online orders and customer queries\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\">If your store is operations-ready\u00a0&#8211;\u00a0or\u00a0it\u2019s\u00a0in the path towards it\u00a0&#8211;\u00a0ONDC is worth exploring seriously. Start with a small product range, get comfortable with the process, and scale as you gain confidence.\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\"><b>The digital customer is already there. The question is whether your store is ready to serve them?<\/b><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3794513 elementor-widget elementor-widget-text-editor\" data-id=\"3794513\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 aria-level=\"3\"><span style=\"color: #000000;\"><b>Frequently Asked Questions About ONDC India for Retailers<\/b>\u00a0<\/span><\/h2>\n<p aria-level=\"3\"><span style=\"color: #000000;\"><b>1. What is ONDC India?<\/b>\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\">ONDC stands for Open Network for Digital Commerce. It is a government-backed initiative by DPIIT under the Ministry of Commerce that creates an open, interoperable network for digital commerce in India. It allows buyers and sellers on different apps to transact with each other\u00a0&#8211;\u00a0like\u00a0how UPI works across different banking and payment apps.\u00a0<\/span><\/p>\n<p aria-level=\"3\"><span style=\"color: #000000;\"><b>2. How can a\u00a0kirana\u00a0shop join ONDC?<\/b>\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\">A\u00a0kirana\u00a0shop can join ONDC by registering with an approved Seller Network Participant (SNP) such as Paytm for Business,\u00a0Mystore,\u00a0eSamudaay, or\u00a0Pincode\u00a0by PhonePe. You do not register directly with ONDC. The SNP handles your onboarding,\u00a0catalogue\u00a0setup, and integration with the network.\u00a0<\/span><\/p>\n<p aria-level=\"3\"><span style=\"color: #000000;\"><b>3. What documents are\u00a0required\u00a0for ONDC seller registration?<\/b>\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\">Typically required documents\u00a0include:\u00a0GST certificate (GSTIN), PAN card (business or proprietor), bank account details, business address proof, and FSSAI license if selling packaged food products. Requirements may vary slightly across different Seller Network Participants.\u00a0<\/span><\/p>\n<p aria-level=\"3\"><span style=\"color: #000000;\"><b>4. Does ONDC support grocery delivery?<\/b>\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\">Yes. Grocery and daily essentials\u00a0are\u00a0one of the primary categories supported on ONDC. Kirana shops and supermarkets can list grocery products and\u00a0serve\u00a0local delivery orders through the network, making ONDC directly relevant to grocery retailers looking for an alternative to quick-commerce platforms.\u00a0<\/span><\/p>\n<p aria-level=\"3\"><span style=\"color: #000000;\"><b>5. Is GST mandatory for ONDC sellers?<\/b>\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\">Yes, GST registration is\u00a0generally required\u00a0for ONDC seller registration, especially for sellers above the GST turnover threshold. Having a valid GSTIN is strongly recommended before\u00a0attempting\u00a0to register as an ONDC seller through any Seller Network Participant.\u00a0<\/span><\/p>\n<p aria-level=\"3\"><span style=\"color: #000000;\"><b>6. Can supermarkets\u00a0benefit\u00a0from ONDC?<\/b>\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\">Yes. Supermarkets are well-positioned to\u00a0benefit\u00a0from ONDC due to their wider product range, existing operational infrastructure, and ability to\u00a0serve\u00a0both immediate and scheduled online orders. With proper billing software and delivery operations, a supermarket can use ONDC to serve digital customers without the high commissions of traditional marketplaces.\u00a0<\/span><\/p>\n<p aria-level=\"3\"><span style=\"color: #000000;\"><b>7. Which billing software is useful for ONDC retailers?<\/b>\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\">Billing software designed for Indian retail,\u00a0with features like real-time inventory management, GST-compliant invoicing, multi-channel order management, and integration support,\u00a0is most useful for ONDC retailers. The key requirement is that the software keeps your physical store inventory\u00a0in sync\u00a0with your ONDC digital\u00a0catalogue\u00a0to prevent stock discrepancies and order cancellations.\u00a0<\/span><\/p>\n<p aria-level=\"3\"><span style=\"color: #000000;\"><b>8. Is ONDC available in small towns and rural areas?<\/b>\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\" data-contrast=\"none\">ONDC is designed for nationwide coverage, and its integration with India Post for\u00a0logistics\u00a0specifically addresses last-mile delivery in smaller towns and rural areas. However, buyer app adoption in these areas is still growing, so actual order volume in tier-3 and rural areas may be lower initially.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a259b96 e-flex e-con-boxed e-con e-parent\" data-id=\"a259b96\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2e19837 elementor-widget elementor-widget-heading\" data-id=\"2e19837\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">To Automate Your Retail Store<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-674dddd elementor-align-center elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"674dddd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"tel:+917305229528\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-phone-alt\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M497.39 361.8l-112-48a24 24 0 0 0-28 6.9l-49.6 60.6A370.66 370.66 0 0 1 130.6 204.11l60.6-49.6a23.94 23.94 0 0 0 6.9-28l-48-112A24.16 24.16 0 0 0 122.6.61l-104 24A24 24 0 0 0 0 48c0 256.5 207.9 464 464 464a24 24 0 0 0 23.4-18.6l24-104a24.29 24.29 0 0 0-14.01-27.6z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Call : 7305229528<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Blinkit delivers groceries in 10 minutes. Zepto promises the same. Swiggy Instamart is available in hundreds of cities. And your regular customers are starting to order online instead of walking into your store. It&#8217;s a real challenge today for kirana shop owners and supermarket operators across India. The quick-commerce boom has changed how urban and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1117,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"pagelayer_contact_templates":[],"_pagelayer_content":"","_uag_custom_page_level_css":"","footnotes":""},"categories":[101,98,99,100,97],"tags":[91,86,96,89,88,84,93,87,83,82,85,94,92,95,90],"class_list":["post-1128","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-growth-for-retailers","category-digital-commerce-india","category-kirana-grocery-retail","category-ondc-guides","category-retail-technology","tag-billing-software-for-retail","tag-digital-commerce-india","tag-dpiit-ondc","tag-grocery-delivery-india","tag-india-post-ondc","tag-kirana-shop-online","tag-kirana-store-digitization","tag-ondc-food-delivery","tag-ondc-for-retailers","tag-ondc-india","tag-ondc-seller-registration","tag-online-grocery-india","tag-open-network-for-digital-commerce","tag-retail-smb-india","tag-retail-technology-india"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>ONDC for Retailers What It Means for Your Kirana or Supermarket Store in India - Elixir Retail<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/elixirretail360.com\/blog\/ondc-for-kirana-retailers-india-guide\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ONDC for Retailers What It Means for Your Kirana or Supermarket Store in India - Elixir Retail\" \/>\n<meta property=\"og:description\" content=\"Blinkit delivers groceries in 10 minutes. 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