Privacy Policy
Introduction
Welcome to . This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our educational platform and use our services.
By accessing or using our platform, you agree to the collection and use of information in accordance with this policy. We are committed to protecting your privacy and ensuring your personal information is handled responsibly.
Information We Collect
We may collect the following personal details:
Personal Information
- Name: Santhosh Kumar
- Phone Number: +91 73052 29528
- Email Address: pos.sales@elixirglobal.com
- Business Name: ELIXIR
- Business Address: Chennai, India
Business & Transaction Data
- Sales transactions
- Inventory details
- Purchase records
- Customer data entered by the user
- Billing and invoice data
Device & Technical Information
- Device model and OS version
- IP address
- App version
- Log data and crash reports
Location Information (Optional)
We may collect location data (only with your consent) to:
- Auto-fill business address
- Enable location-based features
How We Use Your Information
We use the collected information to:
- Provide and operate ElixrRetail POS features
- Manage billing, inventory, and reporting
- Sync data across devices and cloud accounts
- Improve app performance and experience
- Provide customer support
- Send service-related notifications
- Prevent fraud and ensure system security
Data Storage & Security
- Data may be stored locally on your device or securely in cloud servers based on usage mode (offline/online).
- We implement industry-standard security practices.
- However, no internet transmission is 100% secure.
Data Sharing & Disclosure
We do not sell user data. We may share data only:
- With trusted vendors (hosting, analytics, payment providers)
- When required by law
- To protect legal rights and prevent fraud
Third-Party Services
The app may use third-party services such as:
- Google Play Services
- Firebase Analytics / Crashlytics
- Payment gateway providers
These services may collect limited data as per their own privacy policies.
Data Retention
We retain user data:
- As long as the account is active
- As required for legal and accounting compliance
- Users may request deletion at any time.
User Rights
Users have the right to:
- Access their data
- Correct their data
- Request deletion
- Withdraw consent
To request any action, contact us using the details below.
Children's Privacy
This app is not intended for users under 18 years of age.
App Permissions
ElixrRetail may request the following permissions:
- Internet access – for data sync
- Storage – to export invoices/reports
- Camera – for barcode/QR scanning
- Location (optional) – for address autofill
Permissions are used only for core app functionality.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be reflected with a revised “Last Updated” date.
Contact Information
Key Benefits
Unlock your business potential with our clean, modern and professional retail solution software interface.
Ready to Transform Your Business?
See measurable results in just 90 days with Elixrretail360 proven retail billing software
Where Innovation Meets Retail Excellence
Lightning Fast 12 Hour Customer Support
We provide 12-hour customer support staffed by dedicated individuals with a background in retail. They approach issues as their own business, swiftly resolving problems for our customers.
Frequently Asked Questions
Our platform is built to help you work smarter, not harder. It adapts to your needs and supports your goals. Make the most of every feature.
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